We value your feedback, insights and experiences engaging with Realmark.
We always welcome compliments on our service, and it helps us to recognise the efforts of our team.
We do however recognise there will be some complaints from time to time as well.
If you have a complaint you would like to bring to our attention, we will always aim to be fair and responsive and handle your complaint or feedback in a friendly and professional way.
When we receive a complaint, we look on it as valuable feedback that may help us to improve the services we offer and to ensure your needs are met in a satisfactory and appropriate manner.
If you wish to make a complaint, and you feel comfortable doing so, please speak to the Realmark Team Member or office that you have been dealing with.
If you wish to lodge a complaint online now, please use the complaint form.
You are also welcome to write to us at the following address:
Compliments and Complaints
Realmark
658 Newcastle Street
LEEDERVILLE WA 6007
If you encounter issues whilst lodging your complaint or compliment online, or your complaint or compliment is not acknowledged please contact reception@realmark.com.au or call us on 08 9328 0999.
We will make all efforts possible to investigate your complaint, and advise you of the outcome as soon as possible.
